WHO WE ARE
Weston Technology Solutions has been serving the Pacific Northwest since 1994, with offices in Anchorage, Alaska, and Bend, Oregon, providing people-friendly proactive tech support, managed IT services, computer support, and technology consulting to small and medium-sized businesses. Our focus is on more than just your business, but on your people. Our team is built to help keep your team productive and provide personalized, compassionate and educated help for their technology needs.
We specialize in professional service companies with 20-250 employees.
If your business doesn’t fit our supported size or professional service category, our vendor criteria guide may help you find your ideal Managed Service Provider or IT support company. Get the guide directly or visit our IT solutions page to learn why it’s crucial to take the time to select the ideal IT partner for your business.
OUR CORE PURPOSE
Our core purpose is to better the lives of others and that includes our clients, the charities we support and our employees.
We’ve been serving the awesome people of Alaska and Oregon (and beyond) for over 29 years. Here’s our story.
WHAT OUR CLIENTS ARE SAYING
I wanted to reach out to let you know that I had another local IT company come do a network review of the environment that Weston setup and supports. They found that our system is running great and congratulating us on having an IT provider who was maintaining our system so well.
Working with Weston is a pleasure and I know that as an Administrator for the company it helps my job so much to know that the Weston team is there to assist anyone who reaches out with an issue without me needing to be involved. I would especially like to point out the benefits of having in-office visits with Jeff. Not only is he knowledgeable about our specific needs but folks in the office recognize him as the face of our IT support and trust that he will provide solutions or suggest alternatives that will benefit our business.
In late 2010 we were re-evaluating the IT needs of our company. We had been utilizing the services of a small IT company that had been working well for us for several years. As our firm grew and technology changed and evolved, we had come to the decision that we needed more support and service than our current IT Company could provide. We decided to meet with Weston Technology Solutions. After thoroughly discussing our specific wants and needs with them we decided to go with their CompleteCare solution. We couldn’t be happier! We now have 24/7/365 support, any problem or questions are addressed quickly and professionally, our vendors and licenses are managed for us and with their monthly fixed fee model we can now budget out IT costs annually. Most importantly, we have seen a significant reduction in our downtime giving us the ability to focus on our core business instead of our technology.
We have been a client of Weston for a number of years, and their partnership has been invaluable. They’ve been available for weekend and after-hours emergencies and are readily available for any time a problem arises. They have also worked with our software vendors and have adapted our systems to some handle a variety of specialized applications. Whether we have people working at our home office, a job site, or somewhere else remotely, Weston has been able to keep them connected and on our network. They recently helped us upgrade our server and move our e-mail into the cloud. They did this with almost no downtime during business hours, and virtually no burden on our employees as a result of the upgrade.
We will continue to rely on Weston for our daily IT needs and when software and hardware needs to be replaced and upgraded.
Weston, both their services and staff have become an incredible asset to our organization. As technology in healthcare continues to grow, so does the need to ensure protection of patient’s PHI (Protected Health Information). Weston worked directly with our Executive Director and Compliance Officer to structure and map out a strategic plan including encrypted equipment security and updates to programs and software necessary to ensure the confidentiality of our information. Weston has also been instrumental in improving efficiencies with our technology. The incredible work by the Weston team led to Executive Director Karla Stead suggestion to CEO Brock McFarlane follow the Weston name with the tagline “Making Executive Director’s Dreams Come True.” It is unclear if that suggestion is under review by Weston! :)
Karla Stead, RN
Weston has supported our IT needs for many years. They have a wonderful response time and provide excellent customer service. They are always willing to work with us and help us in coming up with solutions for extra projects we take on. They have been an active part of our annual HIPAA Security Risk Assessments and have also offered classes for additional education and support.
MEET OUR AWESOME TEAM
Brock is founding owner and President of Weston Technology Solutions. Since starting the company in 1994, he has focused on Weston partnering with its clients to solve their technology frustrations. As the company has grown, he has transitioned from a purely technical role to developing the strategic and sales aspects of Weston. When he is not focusing on Weston, Brock enjoys camping with his family. He has a beautiful wife and four great kids that keep him challenged and rewarded. In 2002, the McFarlane family moved from Anchorage to Bend to be closer to family and to start the first branch office. They all enjoy being close to the grandparents and the great quality of life that Bend offers. Brock graduated from Oregon State University with a major in Business – Management Information Systems. He is an active member of his church and is developing ways to allow his business endeavors to be used to help provide hope for others. Read more about Brock on our blog.Greg is a co-owner of Weston and joined the company a few years after its inception. He’s held several positions inside the company, stepping in wherever needed. He joined Weston because of the ideals the company set forth and to help foster a company that supports others in their advancement, whether a colleague or client. He graduated with honors from the University of New Mexico and holds a Bachelor degree in Economics. Read more about Greg on our blog.As the most senior consultant in the Bend office, Eric has seen a lot of changes within Weston. He's seen the Bend office grow from just two employees to what it is today. He's proud of the fact that Weston is still a small company, where the employees all know each other and our clients well. While at work, Eric enjoys designing and managing networking projects as well as supporting our client's everyday needs. One of his favorite things about his job is change; not only does he enjoy learning new technologies every day, but he has the opportunity to go out and meet new and interesting people as well. Outside of work Eric enjoys mountain biking, snowboarding, trips to the coast, and just trying to keep up with his two young boys. Read more about Eric on our blog.Becky brings more than 25 years of accounting experience to Weston, with the last 8 years in the Technology environment. Her bookkeeping and organizational skills keep Weston's financial information on track. Becky was drawn to the Central Oregon area in the mid 90's working for a mailing service. Within a few months she went to work for a local greeting card company as their bookkeeper, where she helped develop automated systems for customizing Christmas card orders. Then the opportunity appeared for her to work for Microwing, thus becoming part of the Weston family. Outside of Weston she enjoys spending time with her family & friends (especially watching her grandson play baseball), riding ATVs, and sharing her life with her husband. Read more about Becky in our Meet the Team: Rebecca Clover.
Jake Ortman is our Communications Manager, Inside Sales monkey and Scapegoat. He drinks way too much soda and has a volume level that goes up to 11. He has lived in Central Oregon his entire life, except for a stint in Eugene to get a degree from the University of Oregon. When he's not tethered to a computer screen, he enjoys spending time with his wife, two daughters and grandbaby, and performing with the Central Oregon Symphony and Cascade Winds Symphonic Band. He wears a lot of hats here at Weston, which is why we have a flowchart of blame that flows to him. Read more about Jake on our blog.Read more about account manager Don Gratton on his meet the team bio.Jeffrey started his IT career in Fort Worth, Texas. After establishing his career, Jeffrey relocated back to his hometown of Portland, Oregon and began a new chapter of his career by working for a Managed Service Provider. Jeffrey has over 7 years of experience in Network Administration and IT consulting; with a focused emphasis in the Healthcare Industry. Jeffrey strives to advance and expand his knowledge base with continued education and has been dedicated to improving himself with training and certifications throughout his career. Jeffrey recently moved to Central Oregon with his wife and two children. He enjoys all that Beautiful Central Oregon offers for himself and his family. Jeffrey is proud to make Central Oregon his new home. Read more about Jeffrey over on our blog.Sam is Weston's project manager. Learn more about Sam on his meet the team biography.
Dylan has done a bit of everything in his career, from helpdesk, programming, and web design to his current role as a network consultant at Weston. He moved to Anchorage in August 2013 and is excited to be starting a new chapter in his life in Alaska and at Weston. Learn more about Dylan in our Meet a Team member blog post.Jeff has over 25 years experience in the IT industry. He started in the healthcare industry back in 1988, providing support to medical practices in his former home state of New Hampshire. Since then, has worked in the Boston area, Texas, Florida and recently moved to Alaska to join Weston. He enjoys the challenge the IT industry brings, from building relationships with clients to staying on top of the ever changing technologies. When he is not working, he enjoys spending time with his family: wife, Tonya and three children, whether it be hiking through the awesome Alaskan wilderness, skating on a frozen lake or just relaxing with a puzzle or a good story in the comfort of home. Learn more about Jeff Boucher on our blog: Meet the team: Jeff Boucher.Josh has Central Oregon roots, is working towards an MIS degree, and is a huge board game nerd. Learn more about Josh on our blog.Hagen has lived in Bend most of his life and has been an incredibly valuable member of our team. Read more about Hagen on our blog.
Evan is our newest Anchorage team member, making the adventure up north from Georgia. Read more about Evan on our meet the team profile.Eric Urgello is our proactive consultant and works to help us with our proactive monitoring tools and processes. Read more about Eric in our Meet the Team profile.Mark is our helpdesk coordinator and literally flew in on his own plane for his interview. Read more about Mark on our blog.Brynna started here as an intern and has done a bit of everything here. She has proven an invaluable member of the team and we're slowly trying to convince her that this IT thing might be for her. Read about Brynna on our blog.