The system that powers our popular spam-blocking and email continuity service WestonBlock is going to be changing. WestonBlock is powered by software called MX Logic from McAfee. McAfee was recently purchased by Intel. Intel decided to close their support for MX Logic and similar cloud-based services.
What does that mean for you, if you use WestonBlock? Nothing, at the moment. They’ve agreed to leave everything alone for the rest of the year for existing accounts. However, we are being proactive about it and making sure our clients are aware there is a change coming.
First, though, we’re going to test systems on our own email infrastructure to make sure that the system works as well and as easily as the previous system did, and make sure it protects you and has all the same features you had before. We’ll make sure it doesn’t break our email before rolling it out to you.
Then some time over the coming months we will begin migrating clients to the new system (at no cost). Our goal is to plan the changes so it’s as seamless as possible and won’t cause any interruption. The spam notification emails and some of the other features and screens will likely look a bit different, and we will provide documentation if necessary to find your way around.
The monthly charges for WestonBlock will remain the same (many of you have it as part of your CompleteCare contract, so this is just included as part of your contract).
If you have any questions at all, don’t hesitate to email us at email@example.com .