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Subscribe to this list via RSS Blog posts tagged in Best Practices

World Backup Day

Posted by on in Best Practices

backup recoveryMarch 31 is World Backup Day. It’s a day where you commit to making sure you are running backups. At Weston, we believe backups are great. We also believe that having properly tested and monitored backups is even better. And for your business, we believe that a business continuity plan is vitally important.

HIPAAA Miami-area hospital was tagged with a $5.5 million fine recently for HIPAA violations. Among the multitude of violations that were cited was one we’ve seen in some of the HIPAA security risk assessments we’ve performed: poor access management, including not disabling access for terminated or former employees. Not disabling those accounts can cost you.

Healthcare Data Breaches are on the Rise

Posted by on in Alerts

healthcareitFrom HealthcareITNews, more breaches happened in Q3 of 2016 than in the previous two quarters. Some 118 security incidents were either reported to the Department of Health and Human Services or first disclosed in the media in Q3 2016, compared with 89 in Q2 and 63 in Q1. Based on the types of breaches from the article, proper protections may have alleviated some of breaches or prevented them from happening in the first place.

healthcareitOregon Health & Science University (OHSU) had a data breach in 2013 that resulted in a recently-assessed $2.7 million HIPAA violation settlement. The sad thing was, they knew they had these problem (as they had run several risk analyses that showed issues), but didn’t take measures to fix them. While OHSU is a large teaching hospital, the lessons learned here are lessons that apply to any business of any size – medical or otherwise -- that has access to electronic protected health information (ePHI). Read on for a few things that OHSU could have done to help prevent this from happening.

Direct Service for CompleteCare Clients

Posted by on in IT Blog

One of our big goals with CompleteCare is to provide the fastest, friendliest and most professional technology support to you and your business. We are taking a new step to help move towards that goal.

If you are a CompleteCare client, you now have a direct phone line and chat capability that allows you to work directly to our team of professional consultants to help you with your issues. Whenever possible, this will put you directly in touch with one of our consultants with the goal to help resolve your issues quicker and on the first call or chat. Calls to our main numbers now go to an auto-attendant/phone tree -- this number will allow you to bypass that tree.

Last week we sent an email to the main contacts at our CompleteCare-covered sites with the new direct-support phone number and how to access our chat. If you did not receive that email, let us know at and we’ll send you directions on how to get in touch with us as a CompleteCare client.

Tagged in: Best Practices