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If You Use Dropbox, You Need To Read This

Posted by on in Alerts

dropboxIf you use Dropbox, you may have received an email last month stating that you needed to reset your password. Dropbox is proactively resetting the passwords after account information was recently made public from a 2012 breach where hackers stole the details of over 60 million accounts.

Dropbox is being proactive about this and forcing resets of the passwords is a good start. They also don’t believe that anybody has used the information in the released data to access Dropbox accounts. That being said, security researchers are showing that the hack is real and that the data is easy enough to decrypt that if you use that same password elsewhere, you’ll want to change it. We recommend using a password manager to generate complicated passwords.

Is Your Office Tech Ready For Remote Workers?

Posted by on in Cloud

There are certainly benefits to be had by allowing employees to work remotely. Weston, for example, has folks working in Bend, Anchorage, Spokane, Portland and Eugene, and we work together as one team. If you’re considering allowing folks to work remotely, you’ll want to make sure a few things are ready to go.

Changes to WestonBlock Are Coming

Posted by on in Alerts

WestonBlockThe system that powers our popular spam-blocking and email continuity service WestonBlock is going to be changing. WestonBlock is powered by software called MX Logic from McAfee. McAfee was recently purchased by Intel. Intel decided to close their support for MX Logic and similar cloud-based services.

What does that mean for you, if you use WestonBlock? Nothing, at the moment. They’ve agreed to leave everything alone for the rest of the year for existing accounts. However, we are being proactive about it and making sure our clients are aware there is a change coming.

Tagged in: Cloud Email Encryption Spam

WestonBlock Service Alert

Posted by on in Alerts

A network issue has impacted email messages processed by WestonBlock, causing email delays. Our provider is enacting emergency failover procedures to fully restore service. You may experience sporadic delays in sending or receiving emails until service has been fully restored. This may also affect ClickProtect and Quarantine access.

For more information as we receive it, please see updates to this blog post. If you need to submit an immediate service ticket, we recommend you call your local Weston office and our dispatcher will open a ticket for you:

  • Bend: (541) 383-2340
  • Anchorage: (907) 375-8324
  • Spokane: (509) 228-7718

Thanks for being a valued Weston Customer!

Note: It should be noted in all the years we've been using this provider for WestonBlock (at least seven that we could count), this is their first outage that has affected email flow, so we are still very confident in the service. Cloud providers aren't perfect, but we're happy with their reliability. 

Update at 1:00 Pacific Time: Inbound mail should now be flowing properly. Outbound mail (for clients who have their outbound mail routed through WestonBlock servers) is still experiencing delays. 

Update at 3:30 Pacific Time:  An additional update from the WestonBlock provider: As they continue to troubleshoot the current issues with outbound mail flow, they will be making some changes to primary routing in their Denver data center. This change will take place at 7:00pm Pacific Time. During this change, customers may see as much as 5-30 minutes of service degradation. We'll be posting more updates as we receive them.

Update at 8:00AM Pacific Time: The changes last night were completed and mail and service access is now back to 100% functionality. Engineers will continue to monitor it throughout the day.

Tagged in: Cloud Email Spam

Another Layer of Protection: OpenDNS

Posted by on in Best Practices

We’ve always said that you can never have too many layers of defense when it comes to protecting your critical data from malware and viruses. There’s desktop-level anti-virus protection, email scanning and filtering and gateway antivirus. We’re finding, however, that many infections we deal with come from infected Web page, and the easiest way to prevent those infections is to prevent loading of the web page in the first place. That’s where OpenDNS comes into play.