You’re probably familiar with Yelp (you can find us on there, both in Anchorage and Bend). It’s the leading crowd-sourced rating site for restaurants, hotels and just about anything else. It’s also host to healthcare reviews, and many physicians and clinics are on the site. Yelp gives you the option to reply to reviews, both positive and negative. What you need to be aware of, though, is that it could be a HIPAA violation if you reply to a review.