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Email Out of Control? Six Tips to Tame Your Inbox

Posted by on in How To

ComputerFrustrationEmail is the lifeblood for many businesses. From quick little notes to co-workers to contracts sent to clients, email has a pile of different uses for you and your business. But if you’re like most folks, your inbox can get totally out of control, causing you to lose focus on the important messages. It’s time to tame your inbox with these six tips.

Tagged in: Email Outlook Spam Tips

Tweaking Your WestonBlock Settings

Posted by on in How To

WestonBlockWe mentioned earlier this year that changes were coming to backend services that powered WestonBlock. We migrated all but a couple folks to the new system now. The new system allows you to tweak your own personal settings so that WestonBlock works the way you want to. In this article, we go through a few of those settings that will allow you to personalize WestonBlock to best fit your usage habits.

Changes to WestonBlock Are Coming

Posted by on in Alerts

WestonBlockThe system that powers our popular spam-blocking and email continuity service WestonBlock is going to be changing. WestonBlock is powered by software called MX Logic from McAfee. McAfee was recently purchased by Intel. Intel decided to close their support for MX Logic and similar cloud-based services.

What does that mean for you, if you use WestonBlock? Nothing, at the moment. They’ve agreed to leave everything alone for the rest of the year for existing accounts. However, we are being proactive about it and making sure our clients are aware there is a change coming.

Tagged in: Cloud Email Encryption Spam

WestonBlock Service Alert

Posted by on in Alerts

A network issue has impacted email messages processed by WestonBlock, causing email delays. Our provider is enacting emergency failover procedures to fully restore service. You may experience sporadic delays in sending or receiving emails until service has been fully restored. This may also affect ClickProtect and Quarantine access.

For more information as we receive it, please see updates to this blog post. If you need to submit an immediate service ticket, we recommend you call your local Weston office and our dispatcher will open a ticket for you:

  • Bend: (541) 383-2340
  • Anchorage: (907) 375-8324
  • Spokane: (509) 228-7718

Thanks for being a valued Weston Customer!

Note: It should be noted in all the years we've been using this provider for WestonBlock (at least seven that we could count), this is their first outage that has affected email flow, so we are still very confident in the service. Cloud providers aren't perfect, but we're happy with their reliability. 

Update at 1:00 Pacific Time: Inbound mail should now be flowing properly. Outbound mail (for clients who have their outbound mail routed through WestonBlock servers) is still experiencing delays. 

Update at 3:30 Pacific Time:  An additional update from the WestonBlock provider: As they continue to troubleshoot the current issues with outbound mail flow, they will be making some changes to primary routing in their Denver data center. This change will take place at 7:00pm Pacific Time. During this change, customers may see as much as 5-30 minutes of service degradation. We'll be posting more updates as we receive them.

Update at 8:00AM Pacific Time: The changes last night were completed and mail and service access is now back to 100% functionality. Engineers will continue to monitor it throughout the day.

Tagged in: Cloud Email Spam

westonblockIf your in-house email server is having issues, your client communication should not suffer. With the full email continuity protection provided by WestonBlock, your clients won't know your server is down. Click here to learn how to access the email continuity console and contact us to learn more about WestonBlock.