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Recent blog posts

What To Do About Windows 10?

Posted by on in IT Blog

windows 10As you have probably heard from the various announcements on Microsoft websites and pop ups on your computers (including our blog posts), Microsoft is offering a free upgrade to Windows 10 until July 29, 2016.

The question you may be asking: Should you upgrade?

Direct Service for CompleteCare Clients

Posted by on in IT Blog

One of our big goals with CompleteCare is to provide the fastest, friendliest and most professional technology support to you and your business. We are taking a new step to help move towards that goal.

If you are a CompleteCare client, you now have a direct phone line and chat capability that allows you to work directly to our team of professional consultants to help you with your issues. Whenever possible, this will put you directly in touch with one of our consultants with the goal to help resolve your issues quicker and on the first call or chat. Calls to our main numbers now go to an auto-attendant/phone tree -- this number will allow you to bypass that tree.

Last week we sent an email to the main contacts at our CompleteCare-covered sites with the new direct-support phone number and how to access our chat. If you did not receive that email, let us know at and we’ll send you directions on how to get in touch with us as a CompleteCare client.

Tagged in: Best Practices

apc surge recallThe surge protector: One of the most underappreciated yet most important things you use with your computer. Think about it: When was the last time you replaced it? You’ve changed your computer and various other things, you’ve moved offices, but have you ever changed your surge protection? Now is a good time to take a peek at what you have everything plugged into, as your surge protector might have been recalled as a fire hazard.

Business Profile: Hospice of Redmond

Posted by on in IT Blog

hospiceofredmondIn what we hope will be a more frequent event in our newsletter (reply to this email if you'd like to be included), we’d like to do a Q&A to feature one of our awesome clients. This month we’d like to feature a business whose focus is enhancing the quality of life for the terminally ill and their families. This month, we feature Hospice of Redmond.

Tagged in: Business Profile

computerconfusion 1Shopping for a new computer can be a confusing process. We’ve worked with businesses long enough (over 20 years!) to know there is no one-size-fits all computer option that will work for all business uses. We are a certified reseller of many of the popular brands (Dell, HP, Lenovo, to name a few) and will happily work with you to quote out a computer to fit your needs for you and your business (just email to get the conversation moving). If you’re shopping or considering a new computer at all for your business, there are several things you need to consider.