When you consider all that goes into hiring IT personnel, there’s much more to the cost than just the payroll hit.

What is the true cost of that employee? Anybody who runs a business knows that having another employee costs more than their paycheck. You have to consider insurance, benefits, etc… when calculating that cost.

How do you manage this person? Have you ever managed an IT department or personnel? How do you track their productivity? We have been managing technicians for over 20 years, and have made large investments in tools and technologies to track employee productivity, time and activities.

What happens when this person goes on vacation? At some point, whomever you hire is going to need a vacation. Who is going to be your backup, and will they know enough about your environment to fix problems quickly?

How do you know this person is doing their job correctly?  We have nothing to hide, and you’ll have access to the ticket’s notes as the ticket is being worked.

Do you know what to look for in a good IT candidate? If you’ve never hired an IT staff member, it can be a bit scary. There are a lot of technical terms and acronyms that get thrown around that may sound valuable and highly sought-after but may be worthless to your organization.

What happens if the employee decides to leave? Does the knowledge go with them or is there somebody else who can quickly help?

Do you understand the liability associated with this hire not doing their job correctly? We’ve heard horror stories about businesses whose systems were hacked or compromised or were unable to recover from disaster and lost critical data. What would happen to your business if either of those things happened?

There’s more to the price than just labor. Our monthly price also includes licenses for your firewall support renewal, anti-virus, backup software, system monitoring and automated maintenance software and more.

How well do they know all your technology? Nobody is an expert at everything, especially one person. We have a full team of consultants with a large variety of knowledge, industry-certifications and experience.

What about the work you don’t see? We spend hours every month on back-end, behind-the-scenes work to monitor, maintain and minimize problems. We do everything we can to minimize business interruption as much as possible as it’s in our best interest (as well as yours) to proactively prevent problems before they occur.

Would your hire have the tools necessary to monitor and maintain your environment, even after hours and on the weekend? We’ve invested heavily in tools to monitor, maintain and troubleshoot your technology 24/7/365.

What about professional development for your IT staff? We constantly encourage and require the development of our team with weekly development meetings and long-range professional planning to stay current with changes in the industry and continually grow our competence and skill set. As a Microsoft Silver partner, we are required to have Microsoft-certified technicians on-staff, and that is a condition of employment for new hires.

Do you background check your team? With something as critical as your confidential data, you want to make sure you are hiring somebody that’s not going to get you in trouble. We background check all our employees before hire and hold them to our list of core values. Integrity is the number one value on that list and we take it very seriously.

At Weston, we truly believe that your business and the people that run it are better off when awesome folks in our office have their back. Contact us today to discuss how we can help you and your crew maintain productivity, minimize downtime, and focus on your business – while we focus on your tech.